If an appointment results in a no-show or a cancellation within 48 hours, the guest will be responsible for at least 50% of the booked service(s).

We require a credit card on file for all appointments. A 50% deposit of the total services fees will be required for appointments that are scheduled for 5 hours or more.

Toner corrections may be formulated by the original stylist, then applied/finished by Level 1 stylists.

To protect the safety of the children, Spoleti Salon requires all children to be accompanied by an adult at the salon.

In the event that the child becomes a disturbance during the appointment, Spoleti Salon will ask for an additional adult to come supervise or pick-up the child.

These precautions are in place to protect the children from harm and to avoid damages to salon property and/or equipment which the parent could be liable for.

Spoleti Salon is committed to providing excellent hair services. In the event that you are unsatisfied with your service, we offer a 2-week guarantee period for correctional work. Once the 2-week period has passed, Spoleti Salon may or may not provide certain correctional services.

Spoleti Salon requires to see hair in person for any refund amount and have the opportunity to correct the service.

Spoleti Salon offers a front desk coordinator to manage appointments and to answer all questions.

All communication regarding appointments, corrections, and questions should be made with the front desk staff otherwise Spoleti Salon may or may not be responsible for that appointment and/or information.